Get in Touch With Us

Got a question about something you read on laserpegs.com, spotted an offer that needs a second look, or just want to tell us what we got right or wrong? Here's how to reach the team behind our sweepstakes casino coverage and what happens once your message lands.

The Best Way to Reach Us

Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our team will read it — every message gets a real reply, not an automated one. We aim to respond within two working days, though this can stretch a little during busier periods.

If you can, tell us upfront what your message is about. A quick line such as "eligible states question" or "redemption terms correction" helps us route it to the right person and get back to you faster.

What Readers Usually Write In About

Sweepstakes Casinos covers a fast-moving corner of online gaming, and reader messages help keep that coverage accurate. Common reasons people contact us include:

• Eligibility and state availability — Sweepstakes casinos are governed largely at the state level, and eligible states shift as operators update their terms. If you've noticed a change to which states a platform serves, we want to know.
• Redemption and account questions specific to an operator — We can point you toward the general information published on our comparison pages, but questions about your own account, verification status, or a specific redemption should go directly to the operator's own support team, since we don't have access to individual accounts.
• Corrections — Welcome offers, Gold Coin packages, and Sweeps Coin terms change without much notice. If something on our site looks out of date, tell us and we'll check it against the operator's current terms.
• Feedback on our rankings or write-ups — We welcome input on how we compare redemption speed, welcome offers, or game libraries across the platforms we cover.
• Partnership or editorial enquiries — If you represent a sweepstakes or social casino brand and want to discuss coverage, introduce yourself and outline what you have in mind.
• Responsible play concerns — If you or someone you know is struggling with how they're using these platforms, mention this in your message and we'll point you toward appropriate resources.

What We Can't Help With Directly

We're an independent research and comparison site, not an operator. That means a few things sit outside what we can resolve by email:

• We can't access, verify, or make changes to your account on any sweepstakes casino platform.
• We can't process redemptions, refunds, or identity verification — that's handled by the platform itself.
• We can't give legal advice on whether a specific platform is permitted in your state. Laws around sweepstakes promotions change often and vary state by state, so if you have questions about your own eligibility, the operator's published terms and your state's current rules are the places to check.

For platform-specific issues like a stuck redemption or a login problem, contacting the operator's own support channel — usually listed in their help centre or account settings — will get you a faster and more accurate answer than we can give.

How We Use Your Feedback

Reader messages genuinely shape what we publish. If you flag an outdated welcome offer, a state that's been added to or dropped from an operator's eligibility list, or a redemption threshold that's changed, that feeds directly into how we update our coverage — including pages like our Best Non GamStop Casinos 2026 comparison. We'd rather hear from readers who've spotted something off than publish stale information.

Thanks for taking the time to reach out. Whether it's a correction, a question, or just a thought on what we've covered, we're glad to hear it.